1 Hardware Diagnostics with Prometheus
2 Configuring the Node Exporter
3 Adding Grafana Dashboards
- 3.1 Importing a Dashboard
4 Troubleshooting "No Data" Errors
- 4.1 Checking Endpoints
- 4.2 Configuring Elasticsearch Exporter
- 4.3 Checking Grafana
5 Node Exporter Statistics

Hardware Diagnostics with Prometheus

Prometheus is an open-source system monitoring and alerting toolkit which allows viewing what statistics are available for a system, even under failure conditions.

Prometheus scrapes metrics from instrumented jobs, running rules over this data to record aggregated time series or to generate alerts.
Grafana and other API consumers can allow visualizing collected data.

The Prometheus Node Exporter is included with Swarm for monitoring and diagnostics on the machines in a Swarm cluster, to provide a wide variety of hardware and kernel-related metrics.

Configuring the Node Exporter

The required Storage setting for Node Exporter is enabled by default: metrics.enableNodeExporter = True. A cluster reboot is required to re-enable if disabled.

Change how frequently the exports occur if needed. Perform this using Swarm UI or SNMP on the running cluster: metrics.nodeExporterFrequency = 120

Adding Grafana Dashboards

DataCore has published public Grafana dashboards for monitoring Swarm products and features to visualize this Prometheus data. Check here for the latest dashboards for the versions of Swarm products being used:

https://grafana.com/orgs/datacore

Customized dashboards are available for the following products:

Swarm System Monitoring (Select the dashboard for the version of Storage)

Visualizations include cluster health, capacity, indexing, licensing, temperature, and network and CPU loads:
Cluster-wide operations:

Swarm Node View (new since v12.0)

Detail view of a single Swarm node:

Gateway Monitoring

Note

Some statistics show a value after S3 operations have run against the Gateway

Visualizations include CPU load, operations, connections, and HTTP status codes:

Swarm Search (new since v15 )

Visualizations include elasticsearch 7.5.x metrics

Video Clipping

Optional

The Video Clipping is Optional.

Gateway / Content UI added the optional feature Video Clipping for Partial File Restore.
Visualizations include numbers, rates, and error counts for video clipping requests.
The errors are counted by stage (preprocessing, processing, postprocessing), to help with troubleshooting:

Importing a Dashboard

Navigate to Grafana get started | Cloud, Self-managed, Enterprise to obtain a free hosted instance of Grafana (1 user, 5 dashboards).
View the desired dashboard page and select Copy ID to Clipboard to get the ID for the dashboard:
Open the dashboard search on the Grafana instance and then click Import to import a dashboard.
Paste in the ID when prompted:
Verify the name is correct once the dashboard is found.

Important

Set the Folder option to make the dashboard visible. The folder "General" is available by default.

In the following import process, Grafana prompts setting the data source, and specify any metric prefixes (if the dashboard uses any).

Troubleshooting "No Data" Errors

There are multiple points at which things can go wrong in the pipeline from collecting data to displaying charts. The following is the process for troubleshooting No Data errors in graphs.

Checking Endpoints

Services monitored by Prometheus (Swarm nodes and Gateways) expose an endpoint (usually port 9100).

Swarm: In the Swarm UI Cluster Settings, Advanced, verify metrics.nodeExporterFrequency=120. The metrics.enableNodeExporter=True must be explicitly set if not on the latest Swarm release. Test the endpoint:

curl http://SWARM_NODE:9100/metrics

Prometheus: Prometheus polls those endpoints as set in /etc/prometheus/prometheus.ini. Test the targets:

http://PROMETHEUS:9090/targets

Configuring Elasticsearch Exporter

A new Grafana dashboard Swarm Search v7 is added to SwarmTelemetry. The new dashboard uses a new Prometheus exporter called elasticsearch_exporter and runs as a service on SwarmTelemetry. It is important to set the target Elasticsearch host IP in /usr/lib/system.d/system/elasticsearch_exporter.service.

The process of changing the IP is as follows:

modify /usr/lib/system.d/system/elasticsearch_exporter.service --es.uri parameter to match one of your ES node IP’s

systemctl daemon-reload
systemctl enable elasticsearch_exporter
systemctl start elasticsearch_exporter

By default, this IP points to the swarm storage network, internal IP address of the SwarmSearch VM. See GitHub - prometheus-community/elasticsearch_exporter: Elasticsearch stats exporter for Prometheus for various Elasticseach metrics.

Checking Grafana

Verify Grafana has a “Prometheus” Data Source and is set to Default.
The dashboards automatically use this when they are imported; Edit a panel to see.
Verify Grafana is at least version 9.3.2

Node Exporter Statistics

Following is information about what Swarm statistics are exported by Prometheus. As possible, these statistics are correlated with MIB entries, although the scales may differ.

Metric Name (Blue indicates cluster-level scope)	Label(s)	Value Meaning	Related SNMP Entry Name(s)

Metric Name (Blue indicates cluster-level scope)	Label(s)	Value Meaning	Related SNMP Entry Name(s)
caringo_swarm_cluster_license_capacity_tb	cluster_name	Cluster capacity in terabytes.	totalGBLicensedCapacity
caringo_swarm_cluster_license_days_remaining	cluster_name	Integer number of days remaining on the license.
caringo_swarm_cluster_license_enabled	cluster_name	1 for license enabled. 0 for not enabled.
caringo_swarm_cluster_state	cluster_name	-1 = unknown; 0 = ok; 1 = idle; 2 = mounting; 3 = initializing; 4 = finalizing; 5 = maintenance; 6 = retiring; 7 = retired; 8 = error; 9 = unavailable; 10 = offline	clusterState
caringo_swarm_index_overlay_state		The overlay index status. 2=authoritative; 1=operational; 0 otherwise.	indexOverlayStatus
caringo_swarm_index_overlay_inflating		Whether the overlay index is inflating on this node. 1=true; 0; false.	indexOverlayInflating
caringo_swarm_index_overlay_attractors		The number of desired attractors.	indexOverlayDesiredAttractors
caringo_swarm_feeds_deleted_pending	feed_name, feed_type	The number of deleted object events pending waiting to be processed.	feedNodeDeletesUnprocessed
caringo_swarm_feeds_deleted_retrying	feed_name, feed_type	The number of deleted object events needing to be retried.	feedNodeDeletesFailing
caringo_swarm_feeds_deleted_successful	feed_name, feed_type	The number of deleted object events successfully processed.	feedNodeDeletesSuccess
caringo_swarm_feeds_deleted_unqualified	feed_name, feed_type	The number of deleted object events potentially requiring processing.	feedNodeDeletesUnqualified
caringo_swarm_feeds_est_backlog_clear_time	feed_name, feed_type	The estimated number of seconds to complete all processing. -1 for unknown.	feedEstBacklogClearTime
caringo_swarm_feeds_existing_pending	feed_name, feed_type	The number of current object events pending waiting to be processed.	feedNodeExistsUnprocessed
caringo_swarm_feeds_existing_retrying	feed_name, feed_type	The number of current object events needing to be retried.	feedNodeExistsFailing
caringo_swarm_feeds_existing_successful	feed_name, feed_type	The number of current object events successfully processed.	feedNodeExistsSuccess
caringo_swarm_feeds_existing_unqualified	feed_name, feed_type	The number of current object events potentially requiring processing.	feedNodeExistsUnqualified
caringo_swarm_feeds_feed_id	feed_name, feed_type	The id number of the feed.	feedFeedId
caringo_swarm_feeds_feed_state	feed_name, feed_type	-1 = unknown; 0 = closed; 1 = config-error; 2 = too many overlapping feeds; 3 = blocked; 4 = paused by request; 5 = paused for recovery; 6 = priority (processing contexts after start/restart); 7 = ok	feedState
caringo_swarm_feeds_last_failure	feed_name, feed_type	The time of the last failure event in epoch milliseconds.	feedLastExistFailure, feedLastDeleteFailure, feedLastVersionedFailure
caringo_swarm_feeds_last_success	feed_name, feed_type	The time of the last successful event in epoch milliseconds.	feedLastSuccess
caringo_swarm_feeds_remote_failure	feed_name, feed_type	The number of replication/indexing failures.	feedPluginRemoteFailure
caringo_swarm_feeds_remote_success_duplicate	feed_name, feed_type	The number of duplicate indexing/replication successes.	feedPluginRemoteSuccessDuplicate
caringo_swarm_feeds_remote_success_transfer	feed_name, feed_type	The number of new indexing/replication successes.	feedPluginRemoteSuccessTransfer
caringo_swarm_feeds_versioned_pending	feed_name, feed_type	The number of versioned object events pending waiting to be processed.	feedNodeVersionedUnprocessed
caringo_swarm_feeds_versioned_retrying	feed_name, feed_type	The number of versioned object events needing to be retried.	feedNodeVersionedFailing
caringo_swarm_feeds_versioned_successful	feed_name, feed_type	The number of versioned object events successfully processed.	feedNodeVersionedSuccess
caringo_swarm_feeds_versioned_unqualified	feed_name, feed_type	The number of versioned object events potentially requiring processing.	feedNodeVersionedUnqualified
caringo_swarm_health_cycle		The HP cycle number.	ongoingHPCycleNumber
caringo_swarm_health_examined		The number of streams examined so far this HP cycle.	ongoingHPCycleStreamsExamined
caringo_swarm_health_offloaded		The number of streams moved to another node this HP cycle.	ongoingHPCycleStreamsOffloaded
caringo_swarm_health_relocated		The number of streams relocated on disk this HP cycle.	ongoingHPCycleStreamsRelocated
caringo_swarm_health_total		The number of streams processed so far this HP cycle.	ongoingHPCycleStreamsTotal
caringo_swarm_health_verified		The number of streams checked for data integrity this HP cycle.	ongoingHPCycleStreamsVerified
caringo_swarm_index_alias_slots		The number of memory index slots used for alias objects.	indexSlotsAlias
caringo_swarm_index_deleted_slots		The number of memory index slots used for deleted objects.	indexSlotsDeleted
caringo_swarm_index_immutable_slots		The number of memory index slots used for immutable objects.	indexSlotsImmutable
caringo_swarm_index_manifest_slots		Not useful. Always 0.	indexSlotsManifest
caringo_swarm_index_mutable_slots		The number of memory index slots used for named+alias objects.	indexSlotsMutable
caringo_swarm_index_named_slots		The number of memory index slots used for named objects.	indexSlotsNamed
caringo_swarm_index_overlay_slots		The number of memory index slots used for the overlay index.	indexSlotsOverlayUsed
caringo_swarm_index_policy_slots		The number of memory index slots used for policy attributes.	indexSlotsPolicy
caringo_swarm_index_total_slots		The number of memory index slots total.	indexSlotsTotal
caringo_swarm_index_used_slots		The number of memory index slots used.	indexSlotsUsed
caringo_swarm_index_versioned_slots		The number of memory index slots used for prior object versions.	indexSlotsVersioned
caringo_swarm_memory_cache_memory_allocated		The memory allocated to the content cache in bytes.	contentCacheCapacityMB
caringo_swarm_memory_cache_memory_items		The number of objects stored in the content cache.	contentCacheItems
caringo_swarm_memory_cache_memory_used		The memory used to store objects in the content cache in bytes.	contentCacheUsedMB
caringo_swarm_memory_chassis_arena		The bytes of memory available for use by Swarm on the chassis.	chassisArenaM
caringo_swarm_memory_chassis_free		The bytes of memory free on the chassis.	chassisFreeMemM
caringo_swarm_memory_chassis_headroom		The bytes of memory reserved for emergency use on the chassis.	chassisHeadroomM
caringo_swarm_memory_chassis_shared		The bytes of shared memory used on the chassis.	chassisSharedMemM
caringo_swarm_memory_chassis_total		The bytes of physical memory on the chassis.	chassisTotalMemM
caringo_swarm_memory_node_accounted		Bytes of buffer memory in use in the main process.	accountedMemM
caringo_swarm_memory_node_accounts		Number of memory accounts in used in the main process.	memAccountsActual
caringo_swarm_memory_node_accounts_over_budget		Number of memory accounts over budget in the main process.	memAccountsOverlimit
caringo_swarm_memory_node_accounts_throttled		Number of memory accounts throttled in the main process.	memAccountsQueued
caringo_swarm_memory_node_actual		Total bytes in use for the main process.	processActualSizeM
caringo_swarm_memory_node_allowance		Total buffer memory allocated in the main process.	accountAllowanceM
caringo_swarm_memory_node_file_descriptors		Number of file descriptors in use by the main process.	processFDs
caringo_swarm_memory_node_non_accounted		Bytes of non accounted memory in use in the main process.	nonAccountedMemM
caringo_swarm_memory_node_target		Main process target size in bytes.	processTargetSizeM
caringo_swarm_node_errors		The number of reported errors on the node.	castorErrTableSize
caringo_swarm_node_examq		The number of examination queue entries on the node.	examQueueCount
caringo_swarm_node_state		-1 = unknown; 0 = ok; 1 = idle; 2 = mounting; 3 = initializing; 4 = finalizing; 5 = maintenance; 6 = retiring; 7 = retired; 8 = error; 9 = unavailable; 10 = offline	castorState
caringo_swarm_node_swarm_version	version	Value is always 1.	castorVersion
caringo_swarm_node_uptime		The uptime of the main process in seconds.	sysUpTimeInstance
caringo_swarm_node_volumes		The number of volumes in use on the node.	castorVolumes
caringo_swarm_scsp_appends		The delta since last publication or the total number of APPEND requests.	appends
caringo_swarm_scsp_appends_total
caringo_swarm_scsp_client_close_read		The delta since last publication or the total number of client premature closes on read-type requests.	clientPrematureCloseRead
caringo_swarm_scsp_client_close_read_total
caringo_swarm_scsp_client_close_write		The delta since last publication or the total number of client premature closes on write-type requests.	clientPrematureCloseWrite
caringo_swarm_scsp_client_close_write_total
caringo_swarm_scsp_copies		The delta since last publication or the total number of COPY requests.	copies
caringo_swarm_scsp_copies_total
caringo_swarm_scsp_deletes		The delta since last publication or the total number of DELETE requests.	deletes
caringo_swarm_scsp_deletes_total
caringo_swarm_scsp_gets		The delta since last publication or the total number of GET requests.	reads
caringo_swarm_scsp_gets_total
caringo_swarm_scsp_heads		The delta since last publication or the total number of HEAD requests.	infos
caringo_swarm_scsp_heads_total
caringo_swarm_scsp_indirectDeletes		The delta since last publication or the total number of deletes performed internally by the health processor.	indirectDeletes
caringo_swarm_scsp_indirectDeletes_total
caringo_swarm_scsp_internode_reads		The delta since last publication or the total number of GET requests internally performed.	internodeReads
caringo_swarm_scsp_internode_reads_total
caringo_swarm_scsp_internode_redirects		The delta since last publication or the total number of client redirects between nodes in the cluster.	redirects
caringo_swarm_scsp_internode_redirects_total
caringo_swarm_scsp_internode_trims		The delta since last publication or the total number of replicas internally removed.	internodeTrims
caringo_swarm_scsp_internode_trims_total
caringo_swarm_scsp_internode_writes		The delta since last publication or the total number of POST requests internally performed.	internodeWrites
caringo_swarm_scsp_internode_writes_total
caringo_swarm_scsp_patches		The delta since last publication or the total number of PATCH requests.	patches
caringo_swarm_scsp_patches_total
caringo_swarm_scsp_posts		The delta since last publication or the total number of POST requests.	writes
caringo_swarm_scsp_posts_total
caringo_swarm_scsp_processes_active		The number of SCSP processes that are active.
caringo_swarm_scsp_puts		The delta since last publication or the total number of PUT requests.	updates
caringo_swarm_scsp_puts_total
caringo_swarm_scsp_response_200		The delta since last publication or the total number of SCSP 200 responses.	clientSuccess200
caringo_swarm_scsp_response_200_total
caringo_swarm_scsp_response_201		The delta since last publication or the total number of SCSP 201 responses.	clientSuccess201
caringo_swarm_scsp_response_201_total
caringo_swarm_scsp_response_202		The delta since last publication or the total number of SCSP 202 responses.	clientSuccess202
caringo_swarm_scsp_response_202_total
caringo_swarm_scsp_response_206		The delta since last publication or the total number of SCSP 206 responses.	clientSuccess206
caringo_swarm_scsp_response_206_total
caringo_swarm_scsp_response_301		The delta since last publication or the total number of 301 redirect responses.	clientRedir301
caringo_swarm_scsp_response_301_total
caringo_swarm_scsp_response_304		The delta since last publication or the total number of 304 redirect responses.	clientRedir304
caringo_swarm_scsp_response_304_total
caringo_swarm_scsp_response_400		The delta since last publication or the total number of 400 error responses.	clientError400
caringo_swarm_scsp_response_400_total
caringo_swarm_scsp_response_401		The delta since last publication or the total number of 401 error responses.	clientError401
caringo_swarm_scsp_response_401_total
caringo_swarm_scsp_response_404		The delta since last publication or the total number of 404 error responses.	clientError404
caringo_swarm_scsp_response_404_total
caringo_swarm_scsp_response_410		The delta since last publication or the total number of 410 error responses.	clientError410
caringo_swarm_scsp_response_410_total
caringo_swarm_scsp_response_412		The delta since last publication or the total number of 412 error responses.	clientError412
caringo_swarm_scsp_response_412_total
caringo_swarm_scsp_response_4xx		The delta since last publication or the total number of other 400-type error responses.	clientError4xx
caringo_swarm_scsp_response_4xx_total
caringo_swarm_scsp_response_500 caringo_swarm_scsp_response_500_total		The delta since last publication or the total number of 500 error responses.	clientError500
caringo_swarm_scsp_response_503 caringo_swarm_scsp_response_503_total		The delta since last publication or the total number of 503 error responses.	clientError503
caringo_swarm_scsp_response_507 caringo_swarm_scsp_response_507_total		The delta since last publication or the total number of 507 error responses.	clientError507
caringo_swarm_scsp_response_5xx caringo_swarm_scsp_response_5xx_total		The delta since last publication or the total number of other 500-type error responses.	clientError5xx
caringo_swarm_scsp_searches caringo_swarm_scsp_searches_total		The delta since last publication or the total number of search requests.	searches
caringo_swarm_volume_capacity	volume_dev, volume_id	The volume capacity in bytes.	volMaxMbytes
caringo_swarm_volume_ecrs	volume_dev, volume_id	The number of EC recoveries ongoing against this volume.	recoveryType, recoveryLocalVolId
caringo_swarm_volume_errors	volume_dev, volume_id	The number of reported IO errors on the volume.	volErrors
caringo_swarm_volume_free	volume_dev, volume_id	The number of free bytes on the volume.	volFreeMbytes
caringo_swarm_volume_fvrs	volume_dev, volume_id	The number of failed volume recoveries ongoing against this volume.	recoveryType, recoveryLocalVolId
caringo_swarm_volume_journal_utilization	volume_dev, volume_id	The portion of the volume journal space in use.	volLastJournalBid
caringo_swarm_volume_logical_objects	volume_dev, volume_id	The contribution to estimated cluster logical objects from this volume.	logicalObjects
caringo_swarm_volume_logical_space	volume_dev, volume_id	The contribution to estimated cluster logical space (in bytes) from this volume.	logicalSpace
caringo_swarm_volume_logical_unprocessed	volume_dev, volume_id	The number of streams on the volume not considered for the logical object/space estimates.	logicalUnprocessed
caringo_swarm_volume_read_bid	volume_dev, volume_id	The last read bid for the volume.	lastRead
caringo_swarm_volume_rep_bid	volume_dev, volume_id	The last replicate bid for the volume.	lastWrite
caringo_swarm_volume_state	volume_dev, volume_id	The status of the given volume name and ID. Statuses: 0 (OK), 1 (retiring), 2 (retired), 3 (unavailable), 4 (mounting), 5 (idle), -1 (unknown).	volState
caringo_swarm_volume_stats_io_queue_count	volume_dev, volume_id	The number of IO queue items on the last sampling.
caringo_swarm_volume_stats_io_queue_sec	volume_dev, volume_id	The time in seconds to process items on the IO queue at the last sampling.
caringo_swarm_volume_stats_io_utilization	volume_dev, volume_id	The fraction of the time at the last sampling the volume was busy.
caringo_swarm_volume_stats_sec_per_io_max	volume_dev, volume_id	The longest IO request time at the last sampling.
caringo_swarm_volume_stats_sec_per_io_running	volume_dev, volume_id	The average IO request time at the last sampling.
caringo_swarm_volume_streams	volume_dev, volume_id	The number of streams on the volume.	volUsedstreams
caringo_swarm_volume_trapped	volume_dev, volume_id	The trapped space on the volume in bytes.	volTrappedMbytes
caringo_swarm_volume_uptime	volume_dev, volume_id	The time in seconds the volume has been up.	volUptime
caringo_swarm_volume_used	volume_dev, volume_id	The number of bytes used on the volume.	volUsedMbytes
caringo_swarm_volume_write_bid	volume_dev, volume_id	The last written bid for the volume.
caringo_swarm_scsp_processes_active		The number of SCSP processes that are active.
caringo_swarm_feeds_remote_disconnects_last_hour	feed_name, feed_type	The number of remote disconnections in the last hour.	feedPluginRemoteDisconnectsLastHour
caringo_gateway_request_count	protocol="s3", scope="MultiDelete", method="POST"	Total number of S3 multidelete requests. Counts requests, not individual deleted objects.
caringo_gateway_status_code_count	protocol="s3", scope="MultiDelete", method="POST", status	Total number of S3 multidelete requests along with the http result in the status.

Swarm Documentation

Prometheus Node Exporter and Grafana