If your Swarm cluster doesn't have Internet access or is unable to send us health reports through a proxy, then you can manually collect health reports and upload them to us, by following this procedure:
- Collect the health reports for each node, by running this script from the support bundle available at https://support.cloud.caringo.com/tools/caringo-support-tools.tgz , preferably on the CSN:
./collect_health_reports.sh
Upload the tarball generated by the previous script making sure to include the x-ticketid-meta-data: phonehome metadata header in the POST request
curl --connect-timeout 30 --max-time 3600 -XPOST --data-binary @<name of tarball> -H "x-customer-meta-data: <fill in with your organization's name>" -H "x-ticketid-meta-data: phonehome" -H "CAStor-application: PhoneHomeUpload" "https://support.cloud.caringo.com/cli-uploader/<name of tarball>"