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The FileFly administrator password is changed from the Admin Portal, but it has special requirements:

  1. Close any open browser sessions.
  2. Log into the FileFly Admin Portal.
  3. Change the password.
  4. Important: Clear any cached data in the browser.
  5. Restart the Caringo FileFly Webapps service.
  6. After the service has restarted, log in with your new password.

 If this procedure does not work for you, contact DataCore Support.

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