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To troubleshoot the Gateway service:

  • To find startup errors for the service, check the Gateway's server log (default: /var/log/caringo/cloudgateway_server.log).
    Check whether the SCSP and/or S3 protocol services are running. This is an example from a server with both protocols enabled:

    2015-09-30 11:01:10,382 INFO [main|0000000000000000] S3GatewayServlet: S3 API enabled
    2015-09-30 11:01:10,382 INFO [main|0000000000000000] ScspGatewayServlet: SCSP API enabled
  • To check whether the Gateway is responding to Management API requests, request the API version. This command is run from the Gateway and assumes the SCSP protocol is running on port 80. Adjust the port and/or interface IP address if your configuration is different:

    curl -i http://localhost:80/_admin/manage/version

    You should get an HTTP 200 response and a JSON body returned with that request.

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