Troubleshooting Licenses

Try the following steps if you experience issues with your license:

  • Verify the license specified by license.url is a valid Swarm license if the capacity of a node in your cluster is 0. Verify the license has not been manually edited as this invalidates the license key.

Note

Swarm checks every 15 minutes for license updates. The electronic signature in the license becomes invalid, causing Swarm to revert to the default license.

  • Verify the following if the capacity of a node is set to the default of 2 TB for an extended period of time:

    • Using a valid Swarm license.

    • license.url is set to the location of the license.

    • The location specified is available to the cluster. Swarm uses the default 2 TB license because it was the last known valid license if license.url is set to a location unavailable to the cluster soon after it was booted.

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