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The FileFly administrator password is changed from the Admin Portal, but it has special requirements:

  1. Close any open browser sessions.

  2. Log into the FileFly Admin Portal.

  3. Change the password.

  4. Important: Clear any cached data in the browser.

  5. Restart the Caringo FileFly Webapps service.

  6. After

    Log in with the new password after the service has restarted

    , log in with your new password

    .

 If Contact DataCore Support if this procedure does not work for you, contact DataCore Support.