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Problem

You changed your FileFly The FileFly password changes after Caringo deployment, forgot the password, and are now locked out of the FileFly Admin Portal.

You are not using Active Directory integration , just HTTP authis not used. HTTP authentication is used.

Solution

1. On Stop the Admin portal services on the FileFly Admin server, stop the Admin portal services.
   1. Go to services.msc.
   2. Find the "Caringo FileFly Webapps" service.
   3. Stop the service.
2. In File Explorer, navigate Navigate to the Tomcat users file in the FileFly tools directory in File Explorer:
   C:\Program Files\Caringo FileFly\AdminTools\Tomcat\conf\tomcat-users.xml
3. Right-click the file and open it in Notepad as an administrator.

4. Locate the following line:

   Code Block
   <user roles="fileflyadmin" password="60f4ef3ada8745d9034f058bb349089665624fe4b7fcd12eb5fd721e75ca97e8$10$e6a94726440f058407810f7e9af2e3b479c639730f87878e6fdf58f0eb05183c" username="admin"/>

   
   

5. Replace the line with the following: 

   Code Block
   <user roles="fileflyadmin" password="554912590781f07d614b049702c51f3cc80acabd5fb37ff5cad3678fec44aac4$10$165a0ecd15d83f32a5dce750ed929fa80f4f0d417ccd00b06c89393ac5785268" username="admin"/>

   
   

6. Save the file.
7. Restart the "Caringo FileFly Webapps" service.  After restarting, the The password will be reset to "caringo" after restarting.
8. Log into the Admin Portal as fileflyadmin:caringo.

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