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Clock error stops FileFly agents from performing tasks

Clock error stops FileFly agents from performing tasks

FileFly agents in either gateway or migration mode may fail to run tasks with the following error message:

Error: Excessive clock discrepancy - fix time synchronization Clock skew: 7197 seconds 

To resolve clock skew

  1. Check the time synchronization state for the Windows domain.

  2. Configure an accurate external / internal NTP server to serve as the time source for the domain.

  3. Manually change the time settings for the server agent in question.

  4. Important: Verify it is the same time of the FileFly Admin server.

  5. Restart the caringo filefly-agent services when the time issues are resolved on all servers showing the error.

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