Unexpected HTTPS to HTTP Redirects

If you are attempting to access the Content Portal through HTTPS and your browser is being redirected to an HTTP link, you may need to alter your front-end load balancer settings. This issue can occur when a load balancer blindly passes back a Location header from the Gateway without rewriting it to match the front-end protocol of the service.

To correct this, configure your load balancer to inject the header "X-Forwarded-Proto: https" with all SSL/TLS requests sent to the back-end pool of Gateway servers. This header instructs the Gateway to use HTTPS in any Location header that it sends to the browser.