Verify the New Version

You may not see the newer version after upgrading the UIs. Two options to verify are:

• Checking the About page (from the global system menu)

• Comparing the view in a browser using ‘Incognito' mode

This is not resolved by logging out, opening the page in a new tab, or reloading the page. Instead, perform a "hard refresh" to bypass the cache and establish the new version.

Perform a Hard Refresh

Open each UI application and perform the following:

• Chrome or Firefox for Windows: Click Ctrl+F5 (If it does not work, attempt Shift+F5 or Ctrl+Shift+R).

• Chrome or Firefox for macOS: Click Shift+Command+R.

If the above actions do not work, update the browser (Help > About) and repeat the hard refresh or clear the browser's data cache through the browser's Settings.