Caringo Legacy Support Levels - Transition Guidance
DataCore Swarm customers who were originally supported using Caringo’s legacy support levels are currently supported with a single level within DataCore Support. This level is referred to as “DataCore Premier Support” and its details can be found here:
https://datacore.custhelp.com/app/answers/detail/a_id/1270
Should you have further questions regarding your Swarm support policy, please contact your designated account representative for details.
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