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When troubleshooting various problems on the Content Gateway one might need to capture a Java thread dump. This KB article explains how to do that using jstack. If you do not have jstack installed, then you should be able to install it on CentOS 7 via the epel repo with: yum install java-latest-openjdk-devel -y

Instructions

  1. Find out the PID of the Content Gateway process by running this command

    ps aux | grep [c]loudgateway.pid | awk '{ print $2 }'
  2. Capture the thread dump using jstack by running this command using the PID determined at step 1

    jstack PID > thread_dump.out
  3. If the above command does not capture anything, try running this:

    jstack -F PID > thread_dump.out

 

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