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The Gateway workaround involves two parts:

  1. You will need to upgrade your JRE on the Gateway servers. Under CentOS 7 you can upgrade to the latest JRE by issuing yum upgrade java-1.8.0-openjdk (which as of this writing should upgrade to 1.8.0_312). You can run java -version to confirm.

  2. Once your JRE is on the latest version, you will need to make the following change to the /etc/sysconfig/cloudgateway file:

    JAVA_EXTRA_OPTS="-Dlog4j2.formatMsgNoLookups=true"

Once the above two changes are made on each of your Gateway servers, you must then restart the Gateway service with systemctl restart cloudgateway. After that, you can run some simple tests to make sure Gateway is functioning properly.

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