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Each FileFly Agent server may fulfill one of two roles, selected at installation time.
In the 'FileFly Agent for migration' role, an agent assists the operating system to migrate and demigrate files. It is essential for the agent to be installed on all machines from which files will be migrated.
By contrast, in In the Gateway role, the agent provides access to CloudScaler and Swarm destinations.
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Clustered volumes managed by Windows failover clusters are supported. However, the Cluster Shared Volume (CSVFS) feature is NOT supported. As a result, on On Windows Server 2012 and above, when configuring a 'File Server' role in the Failover Cluster Manager, 'File Server for general use' is the only supported File Server Type. The 'Scale-Out File Server for application data' File Server Type is NOT supported.
When using clustered volumes in FileFly URIs, ensure that the resource FQDN appropriate to the volume is specified rather than the FQDN of any individual node.
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If a Windows source server is configured to use migration policies and Windows Data Deduplication, it should be noted that a given file can either be deduplicated or migrated, but not both at the same time. FileFly migration policies will automatically skip files that are already deduplicated. Similarly, Windows will skip skips FileFly stubs when deduplicating.
When using both technologies, it is recommended to configure Data Deduplication and Migration based on file type such that the most efficacious strategy is chosen for each type of file.
Note: Microsoft's legacy Single Instance Storage (SIS) feature is not supported. Do not use SIS on the same server as Caringo FileFly Agent.
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From any tab, click the about icon in the top right corner to access the 'About' page. This page contains information about the FileFly Tools installation, including file locations and memory usage information. Licensed capacity consumption information will also be displayed.
The page also enables the generation of a support.zip file containing your encrypted system configuration and licensing state. Caringo DataCore Support may request this file to assist in troubleshooting any configuration or licensing issues.
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Log location and rotation options may be adjusted if required. Debug mode may impact performance and should only be enabled following advice from Caringo DataCore Support.
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