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To prevent this from happening, please download the support scripts bundle from https://support.cloud.caringo.com/tools/caringoswarm-support-tools.tgz (if you don't already have it) and transfer it to your CSN. If you already have the support scripts, please run the updateBundle.sh script so that you have the latest tools.
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If you have any questions, please create a ticket with Caringo Tech DataCore Support.