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In SNS 1.1.1, we have added the ability to collect a support bundle via the browser console and either download it directly to your local machine or send the bundle directly to DataCore support.

To do this, connect to the SNS UI via the IP address for the machine and port 9010. For example:

http://172.30.17.168<serverIP>/ui

The screen will be displayed like this.

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1. Connect to the server using your username.

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2. Run sudo to root.

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3. Navigate to the path: /root/dist/k8s-support-tools

4. Run the below command:

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   /root/dist/k8s-support-tools/k8s-bundle-grab.sh

   The output will look similar to this:

   

   Once complete, you can transfer the output via SCP or other tools to your local machine.

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