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“We need to be able to handle X number of client requests while performing routing routine maintenance”
“We need to provide full service availability during both planned and unplanned downtime”
“We need to be able to maintain overall service levels while N number of Gateway/Storage/Elasticsearch systems are unavailable”
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Finally, in preparation for going live with your service, you will want to confirm that you’re properly registered with DataCore Support. This involves verifying that support access for the team has been set up in advance, understanding where supporting documentation such as knowledge base articles reside (as found at the https://perifery.atlassian.net/wiki/spaces/KB/overview page), and finalizing all documentation related to the specifics around your deployment. Should an escalation be required, this will help insure that Support response is prompt and that there is backing knowledge related to your deployment which can be quickly referenced.
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