Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Comment: Version published after converting to the new editor

Symptom — A Content Portal upload fails, producing an error similar to this:

Code Block
languagetext
org.apache.commons.fileupload.FileUploadBase$SizeLimitExceededException. The request was 
  rejected because its size (258196924634) exceeds the configured maximum (26355234816)

Cause — The Gateway's spool directory has reached its maximum capacity. The spool directory is the temporary space to support HTTP multipart MIME uploads, which are the requests that are made by uploading files into the Content UI Overview.

Solution Move the spool directory to one that has enough free space to support your largest simultaneous uploads.

In the Gateway configuration file, locate the [gateway] section and edit the value for multipartSpoolDir, which defaults to var/spool/cloudgateway/.