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Info

Upgrade impacts

  • This upgrade is strongly recommended for all clusters.

  • You should NOT update any existing URIs to use the new URI schemes

  • Due to changes in the Global Licensing Service, once the Admin Portal is upgraded to version 4.0, it is NOT be possible to independently roll back to a previous version (e.g. in the case that agents cannot be automatically upgraded). If attempting to perform this, the message "Software version downgrade rejected - contact DataCore Support" is received from the Global Licensing Service.

  • Legacy statistics reports generated by prior versions are removed during this upgrade

  • Legacy logs and task history are moved to logs\AdminCenter_legacy during this upgrade

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  1. Download the release bundle from the Downloads page and expand it on your FileFly Tools server.

  2. Go to Settings > Scheduler > Suspend Scheduler. View filenameInvalid file id - UNKNOWN_MEDIA_ID

    Image Added

  3. Run the DataCore FileFly Tools.exe installer.

  4. If the license has changed (such as from FileFly 2.x), upload a new license file from Caringo / DataCore.

  5. Upgrade all FileFly Agents and FileFly FPolicy Servers:

    • Automated (recommended) — From the Admin Portal 'Servers' tab, click Upgrade Servers. The automated process transfers installers to each server and performs the upgrades in parallel to minimize downtime. If a server fails or is offline during the upgrade, manually upgrade it later. Once the automated upgrade procedure is finalized, the 'Servers' tab updates to display the health of the upgraded servers.

    • Manual — Run the FileFly Agents and FileFly FPolicy Servers executables directly and follow the instructions. Check the Admin Portal 'Servers' tab for warnings.

  6. Resolve any warnings if displayed.

  7. Click Start Scheduler.